Who we are

Our website address is: https://consultera.net.

We at Consultera are the data controller for the processing of personal data on our website. Our policy gives you a clear picture of your rights as well as our obligations towards you as a visitor. 

At Consultera, we are committed to ensuring that you have the best possible experience on our website. Therefore, we use cookies and also store the personal data you consent to. We are always completely transparent about how we handle the information we collect about you who visit our website. 

Our processing of your personal data has its legal basis in consent or legitimate interest. The data controller is Consultera, We use third parties in the processing of personal data and have third party cookies on our website. This policy contains information about what information we process and how and why we process your personal data and cookies collected on our website. Our policy gives you a clear picture of your rights as well as our obligations towards you, as a visitor. 

 

What personal data we collect and why we collect it

 

Personal data controller

We at Consultera are the data controller for the processing of your personal data on our website. Being a data controller means that we must ensure that you, the visitor: 

1.Is aware that we collect your personal data, how we do this and why. 
2.Can actively consent or object to the processing and storage of your personal data. We do not process your personal data without your consent. 
3.Have the ability to update your information by, among other things, letting us know where to contact you. 
4.Can make use of the right to be forgotten. This means that we must delete all information that can be linked to you as an individual from all our systems, if you request this. 
5.Can request access to any personal data we have stored about you. 

Can rely on us not to disclose personal data to third parties unless required by law. However, we may use partners to process personal data and thus personal data may be transferred to and processed by partners who provide Consultera services. All of our partners must comply with written data processing agreements and take adequate technical and organisational measures to ensure the protection of personal data. In addition, they may not process personal data for any purpose other than to provide services to Consultera. Only employees who need to handle your personal data will have access to it.  

What personal data does Consultera store

Any information that can identify you as a person is considered personal data and this includes, among other things, your name, address, e-mail, social security number, telephone number, etc. In addition to this relatively common and obvious data, there are also cookies that are stored on your computer to customize and improve your experience on our website. The purpose of these cookies is to collect information about how you, as a visitor, use our website so that we can offer you personalised and relevant content in the future.  

When does Consultera store your personal data and cookies?

We collect the information when you fill in a form to receive a guide, when you subscribe to our newsletters, interact with our chatbot or provide other information on our website, for example when registering for training/event/seminar/webinar, via the contact form, etc.

So if at any point you provide your email to us on the website, the cookie will be linked to your email address. If you have then given your consent for us to store cookies and process your personal data, we can email you suggestions for further reading in the area you are interested in. We can send you other relevant guides, or blog posts for example.

Why do we need your information? 

We always want to deliver a great experience and provide you with relevant and valuable information. The personal information and cookies you provide help us to personalise your experience on our website and also deliver the right type of content and offers to you in the future.

What cookies do we use?

In order to provide you with a good experience on our website, we use the marketing automation tool HubSpot and use cookies.
Cookies are small text files that are stored in your computer’s browser when you visit a website and these can also be retrieved from the browser on subsequent visits for different types of applications.

 

Our website uses cookies for the following applications:
– Analysis of how the website is used by you as a visitor 
– Adapting the content of the website based on how you, the visitor, use the site 
– Adapting advertising on various media channels based on how visitors to the site use it 

We use both first and third party cookies. If you as a visitor do not want cookies from this website to be stored in your browser, it is possible to partially or completely disable the storage of cookies. It is also possible to delete unwanted cookies after they have been saved. Both of these actions are done in the browser settings and the implementation differs depending on the browser you use as a visitor. 

Third-party services that collect user data on our website include:
– Google Analytics, you can remove the tracking here
– Facebook
– LinkedIn
– Google Ads

In addition, we use Leadoo’s user tracking to track how our users move around our websites and combine this data with user information collected through chat interactions, among other things. Leadoo uses etag tracking which is different from cookie tracking. Please refer to Leadoo Marketing Technologies Ltd’s privacy policy, https://leadoo.com/privacy-policy, for more information on what information is stored and what your rights are. Leadoo acts as a processor and we ourselves as a controller in GDPR terms. You can stop tracking by clearing your browser’s cache. For more information about Leadoo’s GDPR policy, please visit https://leadoo.com/privacy-policy-processor.

Please use your browser’s help function or read more at www.minacookies.se/allt-om-cookies/cookiehantering for more detailed information on how to do this in the browser you are using.
However, deleting cookies may have some impact on your browsing experience on the website, parts of the website may become less usable if you choose not to save, or delete already saved, cookies. For more in-depth information on what cookies are, how they work, what they are used for and how you as a visitor can refuse or withdraw your consent to the use of cookies, please visit www.minacookies.se.
If you as a visitor have specific questions about how cookies are used on this particular website, please feel free to contact us at contact@consultera.net. 

How long do we store personal data and cookies?
We keep your personal data and cookies for as long as we have your consent and the data is needed for the purpose. 

Your consent is needed!
We process your personal data and cookies after you have consented to the processing, as well as the purpose of our processing of your personal data. 
You can prevent further storage of cookies and delete already stored cookies at any time via your browser, see above. 
In order to access our guides on the website, you must agree to our storing your personal data. The purpose is to enable us to send you the requested guide and to provide you with suggestions for further reading in the area in which you have shown interest. You can unsubscribe from our mailings at any time by clicking on a link in the email you receive. You can also update your mailing preferences through the link in the same email. 
If you unsubscribe from further mailings, your personal data will be removed from our HubSpot marketing system. You can also email us at contact@consultera.net

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Want to update your details?
Email us at contact@consultera.net if you want to update your personal data. 

Right to be forgotten
You can have your data deleted from our systems and records at any time. If you wish to be forgotten in our systems and records, please notify us at contact@consultera.net.  
To find out what personal data we have stored about you, you can also email us at the above address. We will then send you all the data we have stored as soon as possible. 

Contact us
If you have any concerns about how and why we process your personal data, including cookies, please contact us directly at contact@consultera.net.